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As of COB 6/28/2019 external user login to MDC's web portal has been disabled. This is being done in conjunction with an internal, institutional review of our account creation and maintenance processes. We will keep users informed about the downtime length as updates become available and apologize for the inconvenience. Please contact us at MDC-Accounts@med.umich.edu if you need to access data during this downtime and continue to check for updates regarding availability.

 
 
 

About Two-Factor Authentication

UMHS requires that all account users use a two-factor authentication system called Duo. Two-factor authentication is a second layer of security to ensure that your account remains secure even if your passwords are compromised.

More information about two-factor authentication and installing Duo can be found in the Installing Duo and Using Two-Factor Authentication guide on the MiPCT Support page.

About U-M Passwords

When your MiPCT Dashboard account request is approved, you will receive a University of Michigan username and two passwords (Level-1 and Level-2).

When you log in from the MDC Website, the first log-in page requires your Level-1 password and provides access to the University of Michigan Virtual Private Network (VPN). After this login, you will receive the Duo two-factor authorization request.

The second login page requires your Level-2 password and provides access to the Dashboard. The two-password / Duo system helps ensure the security of the data and your information.

Manage Password
Level-1 Password

Your Level-1 password (sometimes called “Kerberos password”) is used to access the MiPCT SSL VPN.

The University of Michigan recommends you change your passwords at least once a year.

To change, reset, or resolve issues with using a Level-1 password:

  1. Contact the HITS Service Desk at 734-936-8000 or email them at MCITServiceDesk@med.umich.edu.
  2. Request help for the following options: resetting your forgotten Level-1 password, changing your Level-1 password, or resolving issues with logging in with your Level-1 password.
  3. Inform them that you are a user of Michigan Data Collaborative's User Portal. You are not a UM employee; however, you have a sponsored account with a UM ID and passwords.
Level-2 Password

Your Level-2 password is used to access the MiPCT Dashboard and reports. You are required to change your Level-2 password on a yearly basis. Because the automated messaging system will only send reminder notices to internal (@umich) email addresses, MDC recommends that you set a reminder to proactively update your password each year. If your Level-2 password expires, you will receive an error message when you try to log in.

To change your Level-2 password:

  1. Click the Manage Password button.
  2. Click the Click here to update your UMHS User Profile or to reset your passwords link.
  3. Enter your UM username and Level-1 password, and then click Login.
  4. Enter your UM username and Level-2 password, and then click Login.
  5. Click the Security Settings tab.
  6. Click the Level-2 Password Settings section to open it.
  7. In the Current Level-2 Password field, type your current password.
  8. In the New Level-2 Password field, type a new Level-2 password.
  9. In the Confirm New Level-2 Password field, retype the new Level-2 password.
  10. Click Update.

A confirmation screen displays indicating that your password has been changed.

NOTE: If you have any issues with this procedure, contact the HITS Service Desk for help at 734-936-8000 or email them at MCITServiceDesk@med.umich.edu.

To reset or resolve issues with using your Level-2 password:

  1. Contact the HITS Service Desk at 734-936-8000 or email them at MCITServiceDesk@med.umich.edu.
  2. Request help for the following options: resetting your forgotten Level-2 password or resolving issues with logging in with your Level-2 password.
  3. Inform them that you are a user of Michigan Data Collaborative's User Portal. You are not a UM employee; however, you have a sponsored account with a UM ID and passwords.
Duo Two-Factor Authentication

To get help installing Duo or using two-factor authentication

  1. If possible, locate your UM ID, UM username, Level-1 password, and Level-2 password.
  2. Contact the HITS Service Desk at 734-936-8000 or email them at MCITServiceDesk@med.umich.edu.
  3. Request help for installing or using Duo two-factor authentication.
  4. Inform them that you are a user of Michigan Data Collaborative's User Portal. You are not a UM employee; however, you have a sponsored account with a UM ID and passwords.